F.A.Q.

Below some common questions and answers.

Membership

How long is my membership term?

When purchasing a membership, you are purchasing one year.  Every year, if you decide to keep your membership and account open, you will have to renew your membership, with a fee of $99

How can i see my acccount?

Visit the my account page on the home menu.  if you have any problems with your account, please email: support@beta.thestuffclub.com

How old do I have to be!

You must be 18 years of age and a United States citizen with a valid social security number

Why do I have to pay a deposit?

With our flexible credit history approval, we wish to ensure not only our risk, but also your personal finance management.  At thestuffclub, you can shop with confidence, meaning you can only purchase what you can afford, thus maintaining a strong credit foundation

Shipping

How will my items ship?

We ship our items through USPS mail.  You will receive an email when your order is shipped, complete with a tracking number and estimated delivery date

Can you deliver my items if I am local?

We do not have this style of operation in place.  Most of our products are drop-shipped directly from the manufacturer

Can I come pick up my items?

This will not be possible, as we do not stock most of your purchase

Can you ship internationally?

Currently we ship to The United States only

Payment

Can I pay with credit card?

We prefer our customers to pay with debit, however, it’s up to you.  We like to warn that it doesn’t make much sense to pay a credit line with a credit card-it’s poor financing.  Please learn how to manage your personal finances while enjoying our program!

Where do I get my invoice

You will receive your invoice by email, and you can pay your bill either from the email, or go into your account here on our website

Returns

If I don't like my items, can I return them?

You have a 30 day returns policy, but this may affect your membership.  Please email: returns@beta.thestuffclub.com

FREE PURCHASE MEMBERSHIP SPECIAL!!

New members recieve $20 for their next purchase!

(coupon will be emailed after completing membership)

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